Terms of Business
Welcome to the here4IT.com Web Site ("www.here4IT.com").
Please read carefully our Terms of Business which governs your use of
our Web Site. By using this Site and placing an order, you are agreeing
to them.
Copyright & Trademark This Site is owned and operated by here4IT.com.
The material contained on this Web Site, including all design, text,
graphics, selection and arrangement of content and all other information
on this Site are copyright here4IT.com or its licensees, content
providers or technology providers. All rights reserved.
Permission is granted to copy, print and distribute in
hard copy sections of this Site for the purpose of browsing and shopping
or for placing an order at here4IT.com.co.uk. Any unauthorised use of
the material on this site without the prior permission of
here4IT.com.co.uk may violate copyright, trademark and other applicable
laws. here4IT.com respects all relevant trademarks which are marked
accordingly.
Contract Formation No contract shall subsist between you and
here4IT.com.co.uk for the sale by it to you of any product unless and
until here4IT.com.co.uk accepts your order by sending you a VAT invoice.
Here4IT.com specialises in selling to business consumers and reserves
the right to refuse orders it deems to be of large quantity or placed by
resellers. Your order confirmation is for your convenience only and does
not constitute an acceptance of your order. That acceptance will be
deemed complete and will be deemed for all purposes to have been
effectively communicated to you at the time here4IT.com.co.uk sends the
email to you (whether or not you receive that email). Title in the goods
shall not pass to the customer until all sums due from the customer to
the supplier on any account have been paid.
Payment
here4IT.com offer a range of payment options:
Account facility - Corporate Business Customers can open a 30-day FREE
credit account (order now, pay in 30 days - subject to approval). A VAT
invoice will be emailed to you after the dispatch of your order.
Credit/debit cards - we accept Visa (incl. Delta), MasterCard, Switch
(incl. Solo). We recommend that you submit your credit card information
using the secure "Online" option for immediate processing.
Cheque – Place your order via our sales desk (08452 572612, we will hold
your order until your cheque has been processed.
Pricing "List Price" - any "list price" used on this Site represents the
manufacturers' suggested selling prices and may not be indicative of the
prevailing selling prices at any specific time and place in your area.
"Our Price" - despite our careful attention to pricing, an item could be
mis-priced inadvertently. If an item's correct price is lower than our
quoted price, we will charge the lower (correct) amount and deliver the
item to you. If an item's correct price is higher than our quoted price,
here4IT.com shall have the right to refuse or cancel any such orders
whether or not the order has been confirmed and your credit card
charged. However, we might at our discretion decide to honor the lower
(incorrect) price and send the item in order not to cause you
inconvenience.
You "Save" - all references to your "savings" on this Site are based on
your average savings relative to the "list price" excluding the VAT
calculation.
Price Promise If, within 7 days of your purchase from here4IT.com, you
find a UK based internet trading competitor offering a lower price on a
product of the same brand and model, we will credit your account with
the difference. Fax us on 08450 346416 with a copy of the
quotation/advert verifying the lower price.
Exclusions:
• Products that are not new and immediately available
• Special promotions, bonus or free offers that are not considered to be
"everyday prices"
• Prices based on typographical errors
• Products with special financing terms
• Not a like for like comparison: e.g. product, pack size, free next
business day delivery, etc.
We only use one two National Carrier Companies all of whom require a
signature on delivery, therefore we will be unable to complete a
delivery without said signature. We will endeavor to deliver your order
during normal working hours within 1 business day from receipt of the
order if we receive your order before 5pm. If your order is received
after 5pm, we will endeavor to deliver the order within normal working
hours within 2 business days. Orders received on Friday evenings,
Saturdays and Sundays will be delivered on Tuesday. If your item is not
in stock, we will back order for you, no delivery charge will be made
for back ordered items. Should you wish to cancel your order if you
would rather not wait please contact us within 24 hours of receiving the
order acknowledgement.
We deliver to all of Mainland UK, at our standard rate, Northern Ireland
and the Isle of Wight, the Scottish Islands, Isle of Man, Channel
Islands and Isles of Scilly are subject to additional charges and these
will be confirmed by calling 084520572608. NB - A limited number of
remote postcodes are subject to an additional delivery charge.
Exclusions: Some items such as furniture, electrical or special orders
may have a longer delivery lead-time as detailed alongside the product
description. Due to health and safety reasons, furniture is unable to be
delivered to premises above the first floor where no lift access is
available.
A nominal delivery charge of £8.50 excluding vat (our standard delivery charge)
will be made on all orders over £60.00 excluding vat. Small orders of less
than £60.00 excluding vat will carry a minimum delivery charge of £14.99
excluding vat.
Shortages All shortages need to be reported within 24 hours of
delivery.
Returns If you are not satisfied, or your item is damaged, simply e-mail
us or call us on 084520572608 within 7 days. Some items are non
returnable and are detailed on our website. On the occasions when we
have fulfilled the order as requested and you subsequently wish to
return them, a credit of 80% of the price paid will be raised within 7
days of return. All returns need to be packaged in the original
packaging (including all paperwork, manuals and component
parts).Products need to be in an unused condition unless they are
defective or damaged on receipt.
Shortages All shortages need to be reported within 24 hours of
delivery.
price and availability information is subject to change without notice.
Save in respect of your statutory rights under the Sale of Goods Act
1977 (as amended) and the Unfair Contracts terms Act 1977 and save in
respect our guarantee, we shall not be liable to you by reason of any
implied warranty, condition or other term, or any duty at common law, or
under these terms of our contract with you, for any indirect, special or
consequential loss or damage (whether for loss of profit or otherwise),
costs, expenses or other claims for compensation whatsoever (whether
caused by our negligence) which arise out of or in connection with the
supply of the goods or their use by you.
here4IT.com Privacy Statement
We will treat all your Personal Information as
confidential (although we reserve the right to disclose this information
in the circumstances set out below). We will keep it on a secure server
and we will fully comply with all applicable UK Data Protection and
consumer legislation from time to time in place.
When you shop on this Website, we will ask you to input and will collect
Personal Information from you such as your name, e-mail address, billing
address, delivery address, telephone number, product selections, credit
card or other payment information and a password. We may also collect,
and our third party providers of advertisements and content may collect,
information about where you are on the internet (e.g. the URL you came
from, IP address, domain types like .co.uk and .com), your browser type,
the country and telephone area code where your computer is located, the
pages of our website that were viewed during your visit, the
advertisements you clicked on, and any search terms that you entered on
our website ("User Information"). We may collect this information even
if you do not register with us.
You should be aware that this site is being monitored and may capture
information about your visit that will help us improve the quality of
our service. We confirm that any Personal Information which you provide
to us (or which is available on public registers) and any User
Information from which we can identify you, is held in accordance with
the registration we have with the Data Commissioner's Office. We use
your information only for the following purposes:
- Processing your orders;
- For statistical purposes to improve this Website and its services to
you;
- To serve website content and advertisements to you;
You agree that you do not object to us contacting you for any of the
above purposes whether by telephone, e-mail or in writing.
Your Personal Information may be disclosed to reputable third parties
who will help process your order. here4IT.com requires all such third
parties to treat your personal information as fully confidential and to
fully comply with all applicable UK Data Protection and consumer
legislation from time to time in place. We will not release your
Personal Information to any outside company outside for mailing or
marketing purposes.
You should be aware that if we are requested by the police or any other
regulatory or government authority investigating suspected illegal
activities to provide your Personal Information and /or User Information
we are entitled do so.
When entering any of our contests or prize draws, you provide your name,
email address and mailing address. If you win, we will send the prize to
the address entered and notify you by email. When you enter a contest or
prize draw, you are also included in our newsletter list to receive
notice of promotions, specials and new additions to the Website. You may
unsubscribe from this news list by following the unsubscribe
instructions in any email received.
We use Cookies to keep track of your current shopping
session to personalise your experience and so that you may retrieve your
shopping basket at any time - if you do not accept Cookies you will be
unable to use this Website.
How we use cookies
What is a cookie?
A cookie is a text-only string of information that a
website transfers to the cookie file of the browser on your computer’s
hard disk so that the website can remember who you are. A cookie will
typically contain data such as your here4IT.com User ID, which is simply
a number and can not identify you to anyone other than the website. Only
one type of cookie is used on this website - session cookies, which are
temporary cookies that remain in the cookie file of your browser until
you leave the site. The only other cookies we use, are for Order IDs. We
will store no more than two of these. These are generated when you add
items to your basket, and are used only to hold the Order ID. No other
data is stored within the cookie.
Cookies can help a website to arrange content to match your preferred
interests more quickly. Most major websites use cookies. Cookies cannot
be used by themselves to identify you.
How do you use cookies and what in formation do you collect about me?
Session cookies:
We use temporary/session cookies in the following ways:
• within here4IT.com to store your user ID, so that we know who you are.
This allows us to ensure you are a valid member and allow you access to
the members section of the site.
• within here4IT.com order tracking. We simply keep a single number -
which is the order ID - so that we know which order belongs to you.
If you don’t want a cookie to be created on your PC, web browsers like
Netscape, Navigator and Microsoft Internet Explorer provide the option
to disable them. However, you will NOT be able to take advantage of the
full functionality of our website if you do so.
Please note that sites linked to here4IT.com may also use cookies.
Please check the individual privacy policies of such sites to find out
more about their use of cookies.
Please check back frequently to see any updates or
changes to our privacy policy.
Questions regarding this Policy should be directed to:
here4IT.com
2, Church Road,
Leyland
PR25 3EJ
here4IT.com is a trading division of i-file Ltd
Registered in UK No. 4628195
vat registration 802 9368 27